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Zoom operates in the Video Conferencing space and has built its business around collecting extensive user data. This expose reveals the full scope of Zoom's data collection practices, privacy incidents, and what users can do to protect themselves. Understanding these practices is essential for anyone who uses Zoom's products or services.
Privacy Score
37PoorLower scores indicate more invasive data collection practices
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Based on our analysis of Zoom's privacy policies, terms of service, and independent research, here is what they collect about you. Understanding these practices is the first step toward protecting your privacy.
Collects biometric data including facial recognition templates
Uses cross-device tracking to link user activity across phones, tablets, and computers
Harvests contact lists and phone books from user devices
Monitors social graph and relationship patterns between users
Uses dark patterns to make privacy settings difficult to find and change
Sells aggregated user data to data brokers
Collects accelerometer and gyroscope data from mobile devices
A record of known privacy incidents, data breaches, and regulatory actions involving Zoom. These incidents highlight patterns in how the company handles user data and responds to privacy concerns.
A security breach resulted in unauthorized access to millions of user accounts, including personal information, email addresses, and hashed passwords.
Affected: Millions of users
Independent audit revealed Zoom maintained the ability to access encrypted user communications.
Affected: All users of encrypted features
Lawsuit filed alleging Zoom collected and stored biometric data including facial recognition templates without user knowledge.
Affected: Users who uploaded photos
Practical steps you can take right now to protect your privacy and reduce your exposure to Zoom's data collection practices.
Review and restrict Zoom's privacy settings immediately
Request a copy of all data Zoom has collected about you
Use privacy-focused alternatives where possible
Enable all available privacy protections in Zoom's settings
Consider deleting your Zoom account if you no longer need the service
Use a VPN when accessing Zoom's services to limit IP tracking
Tired of companies like Zoom profiting from your personal data? Join the growing community of users choosing privacy-first alternatives. Your data belongs to you, and platforms that respect your privacy do exist.
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