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WebMD operates in the Health Information space and has built its business around collecting user data. This expose reveals the full scope of WebMD's data collection practices and privacy incidents.
Privacy Score
75GoodLower scores indicate more invasive data collection practices
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Based on our analysis of WebMD's privacy policies, terms of service, and independent research, here is what they collect about you. Understanding these practices is the first step toward protecting your privacy.
Shares user data with third-party advertising networks without explicit consent
Stores precise location history even when the app is not in use
Records voice interactions and retains audio transcripts
Deploys persistent cookies that survive browser clearing
Shares location data with law enforcement without warrants in some cases
Records screen time and app switching behavior
A record of known privacy incidents, data breaches, and regulatory actions involving WebMD. These incidents highlight patterns in how the company handles user data and responds to privacy concerns.
Reports confirmed the company sold precise location data to data brokers.
Affected: Users with location services enabled
A security breach resulted in unauthorized access to millions of user accounts.
Affected: Millions of users
Practical steps you can take right now to protect your privacy and reduce your exposure to WebMD's data collection practices.
Review and restrict WebMD's privacy settings immediately
Request a copy of all data WebMD has collected about you
Use privacy-focused alternatives where possible
Enable all available privacy protections in WebMD's settings
Consider deleting your WebMD account if you no longer need the service
Use a VPN when accessing WebMD's services to limit IP tracking
Tired of companies like WebMD profiting from your personal data? Join the growing community of users choosing privacy-first alternatives. Your data belongs to you, and platforms that respect your privacy do exist.
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