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Teladoc operates in the Telehealth space and has built its business around collecting extensive user data. This expose reveals the full scope of Teladoc's data collection practices, privacy incidents, and what users can do to protect themselves. Understanding these practices is essential for anyone who uses Teladoc's products or services.
Privacy Score
69FairLower scores indicate more invasive data collection practices
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Based on our analysis of Teladoc's privacy policies, terms of service, and independent research, here is what they collect about you. Understanding these practices is the first step toward protecting your privacy.
Uses shadow profiles to track non-users through contacts of existing users
Monitors social graph and relationship patterns between users
Collects health and fitness data through integrated services
Tracks in-store purchases through payment partnerships
Harvests contact lists and phone books from user devices
Collects accelerometer and gyroscope data from mobile devices
Monitors email content for targeted advertising purposes
A record of known privacy incidents, data breaches, and regulatory actions involving Teladoc. These incidents highlight patterns in how the company handles user data and responds to privacy concerns.
Investigation revealed Teladoc shared user data with advertising partners without proper consent mechanisms in place.
Affected: All active users
Lawsuit filed alleging Teladoc collected and stored biometric data including facial recognition templates without user knowledge.
Affected: Users who uploaded photos
The company was fined for collecting personal data from children under 13 without parental consent, violating COPPA.
Affected: Minor users
Practical steps you can take right now to protect your privacy and reduce your exposure to Teladoc's data collection practices.
Review and restrict Teladoc's privacy settings immediately
Request a copy of all data Teladoc has collected about you
Use privacy-focused alternatives where possible
Enable all available privacy protections in Teladoc's settings
Consider deleting your Teladoc account if you no longer need the service
Use a VPN when accessing Teladoc's services to limit IP tracking
Tired of companies like Teladoc profiting from your personal data? Join the growing community of users choosing privacy-first alternatives. Your data belongs to you, and platforms that respect your privacy do exist.
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