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Confluence operates in the Knowledge Base space and has built its business around collecting extensive user data. This expose reveals the full scope of Confluence's data collection practices, privacy incidents, and what users can do to protect themselves. Understanding these practices is essential for anyone who uses Confluence's products or services.
Privacy Score
62FairLower scores indicate more invasive data collection practices
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Based on our analysis of Confluence's privacy policies, terms of service, and independent research, here is what they collect about you. Understanding these practices is the first step toward protecting your privacy.
Uses shadow profiles to track non-users through contacts of existing users
Processes camera and photo metadata including GPS coordinates
Shares location data with law enforcement without warrants in some cases
Collects accelerometer and gyroscope data from mobile devices
Shares user data with third-party advertising networks without explicit consent
Tracks user interactions across multiple platforms and services
Shares data with government surveillance programs
A record of known privacy incidents, data breaches, and regulatory actions involving Confluence. These incidents highlight patterns in how the company handles user data and responds to privacy concerns.
European regulators imposed a significant fine for violations of the General Data Protection Regulation related to data processing practices.
Affected: European users
Independent audit revealed Confluence maintained the ability to access encrypted user communications.
Affected: All users of encrypted features
Investigation revealed Confluence shared user data with advertising partners without proper consent mechanisms in place.
Affected: All active users
Practical steps you can take right now to protect your privacy and reduce your exposure to Confluence's data collection practices.
Review and restrict Confluence's privacy settings immediately
Request a copy of all data Confluence has collected about you
Use privacy-focused alternatives where possible
Enable all available privacy protections in Confluence's settings
Consider deleting your Confluence account if you no longer need the service
Use a VPN when accessing Confluence's services to limit IP tracking
Tired of companies like Confluence profiting from your personal data? Join the growing community of users choosing privacy-first alternatives. Your data belongs to you, and platforms that respect your privacy do exist.
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