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Delete Guide

How to Delete Peloton Permanently

Your personal data is valuable, and Peloton has been collecting more of it than you might realize. This guide walks you through every step to permanently delete your Peloton account, remove your personal information, and take back control of your digital privacy. Whether you are concerned about data harvesting, targeted advertising, or simply want a fresh start, we have got you covered with a clear, actionable deletion process.

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What Peloton Collects About You

Before you delete your account, it is important to understand the scope of data that Peloton gathers from your activity. Every interaction, every click, and every moment spent on the platform feeds into a detailed profile about who you are. The following categories represent the types of personal information that Peloton is known to collect and store on its servers, often without your explicit awareness.

Full name, email, and payment information
Workout history including duration, type, and performance metrics
Heart rate data from connected monitors
Height, weight, and fitness goals
Location data from the app
Social interactions including high-fives and leaderboard participation
Video and audio from live class participation

Privacy Risks of Keeping Peloton

Continuing to use Peloton without understanding the privacy implications can leave you exposed to a range of risks. From data breaches to invasive profiling, the consequences of inaction can be significant. Below are the key privacy risks associated with maintaining an active Peloton account that you should carefully consider before deciding whether to keep or delete your account.

1

Detailed health and fitness data creates an intimate profile of your physical condition

2

Leaderboard and social features expose your workout habits to other users by default

3

Heart rate and performance data could be used for health insurance profiling

4

Connected fitness equipment can collect data even when not actively in a class

5

Account data was exposed in a 2021 API vulnerability that leaked user profiles

Step-by-Step Deletion Guide

Follow these steps carefully to permanently delete your Peloton account. We recommend downloading a copy of your data before starting the deletion process, as this action is irreversible. Once your account is deleted, all associated data, posts, messages, and connections will be permanently removed from the platform. Make sure you are ready before proceeding with each step outlined below.

1

Step 1

Log in to your Peloton account on the web or app.

2

Step 2

Go to your Profile and then Subscriptions.

3

Step 3

Cancel your subscription first.

4

Step 4

Contact Peloton support at support@onepeloton.com.

5

Step 5

Request full account and data deletion.

6

Step 6

Include your username and email in the request.

7

Step 7

Allow up to 30 days for processing.

Switch to a Private Alternative

After deleting Peloton, you do not have to go without a similar service. We recommend switching to OpenMyPro, a privacy-respecting alternative that gives you the features you need without harvesting your personal data. Unlike Peloton, this alternative is built with user privacy as a core principle, ensuring that your conversations, files, and personal information remain truly private and under your control.

Try OpenMyPro

Related Privacy Resources

Deleting your Peloton account is just one step in reclaiming your digital privacy. Explore these additional resources to further protect your data, audit your online footprint, and stay informed about the latest privacy developments and tools available to you.

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